FAQs
From colour choice, installation through to our guarantees and downloadable documentation: everything you need is here.
Products and 10 Year Guarantee
All of our products are made with either an Ultra High Performance Concrete (UHPC) or a Fibre Reinforced Concrete (FRC).
These are based on 50:50 sand to cement style concrete which is the strongest in the world.
No steel is used in any of our concrete; we reinforce using natural basalt fibres or glass fibres.
Our concrete products have a similar impact resistance as high quality granite.
Yes, we sell resin repair kits in the unlikely event that you chip a piece.
Yes. We have developed our own sealing system which will protect your concrete from any product that is likely to come into contact with it, and even some that are not.
These include paints, permanent marker, oils, toothpastes and all acids.
We guarantee our products to be stain-proof for 10 years - an industry leading guarantee. This is subject to a (very) few conditions.
No. 'Our CS Protect' sealer will last the life of your product so long as the care instructions are followed.
Concrete that requires resealing has not been sealed fully to begin with, and our sealer sets our products apart for this reason.
Designers, specifiers and builders regularly return to us because our unique sealer means trouble free installations and happy customers.
Production and Shipping
We currently manufacture in Australia and Spain.
This depends on the items and availability.
Vessel basins: usually in stock
Vanity basins: made to order (4-6 weeks)
Custom and commercial: please enquire
Signature range: 2-4 weeks
Yes, we can ship to just about anywhere.
We have been shipping internationally by air since 2012 so we know how to deliver quickly and safely.
All items are insured and we will replace or refund anything that is damaged in transit with no quibbles, subject to our usual terms.